What These Terms Actually Cover
When you create an account and make a deposit — whether through bKash, Nagad, or Rocket — you are agreeing to the full set of terms on this page. These terms apply to every part of the platform: the lobby, your wallet balance, any withdrawal you
-
1
request, and how we handle your personal data. You must be of legal age in your jurisdiction to access the platform; we do not verify your eligibility on your behalf, and that responsibility sits with you. Payment terms are specific to each rail. A bKash transaction
-
2
is confirmed once your bKash app shows the transfer complete and our system logs the credit. Nagad and Rocket follow the same confirmation path. If a deposit does not appear in your account balance within the window shown on the deposit screen, you should contact support
-
3
with the transaction reference number from your mobile wallet app — do not initiate a second transfer before that check is done. Withdrawals are processed back to the same wallet used for the original deposit where technically possible. We reserve the right to request identity verification
-
4
before releasing a withdrawal, particularly where the amount exceeds the threshold stated in your account dashboard. These terms may be updated; continued use of your account after a change is posted means you accept the revised version.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.